One of the biggest challenges in running a business often ends up being time management. Managing emails ranks near the top of the list among the activities business owners report take up more time than they’d like. But by following a few important tips, you will be able to manage your emails without having them turn into a time-consuming part of your day.
Repurpose Email As To-Do List
Opening your inbox and staring at a pile of emails is enough to distract anyone from their goals for the day. An effective way to get around this is to view your email inbox as a to-do list. This will help you prioritize your tasks for the day. Experts recommend that you divide less important emails into one of three folders labeled priority one, two, and three, respectively. Then tackle the emails that need to be addressed immediately. You can then look at the lower priority emails at a time when you don’t have other work to complete.
Respond To Customer Emails Promptly
Any email from a customer should at least be acknowledged and addressed right away. If the customer requires a detailed answer you don’t have time to give, don’t put off communicating with them. A simple return email saying you will address their concerns further, as soon as you can, will reassure the customer that they are valuable to you and your business.
At the same time, when you do send a more detailed response, try to keep the email on the topic. Short words used to make short sentences will get your point across in a more efficient way. It can be tricky to do this if the customer brings up several problems, concerns, or complaints that need to be addressed.
Direct Emails To Necessary Recipients Only
Group emails can be time-consuming if you’re not careful. When an email only needs to be read by some recipients of the original message, but not all, leave out those who aren’t directly involved in it. Otherwise, you may find yourself caught up in matters you aren’t needed for.
You can get more advice on time management by contacting Revenue Park LLC.